FAQ
What makes supercool pajamas different?
supercool pajamas are made from 100% TENCEL™ Lyocell — an ultra-soft, breathable fabric designed to feel lightweight, smooth, and comfortable throughout the night. Our pajamas are designed specifically for hot sleepers who want cooling comfort without compromising on style.
Are these pajamas really cooling?
supercool pajamas are made from breathable, moisture-wicking TENCEL™ Lyocell designed to help keep you cool and comfortable while you sleep.
What fabric are the pajamas made from?
Our pajamas are made from 100% TENCEL™ Lyocell. TENCEL™ is known for its: breathable feel, silky softness, lightweight comfort, and moisture-wicking properties
Is this a preorder?
Some supercool products are available on a preorder basis. If a product is marked as preorder, your item is reserved at the time of purchase and shipped once our production run is complete. Estimated shipping windows are displayed on each product page.
When will my order ship?
Estimated shipping timelines are listed on each product page. For preorder items, shipping timelines may vary slightly depending on production and logistics. You’ll receive tracking information as soon as your order ships.
Where do you ship?
We currently ship within: United States and Canada. Additional countries may be added in the future
How much is shipping?
Shipping costs are calculated at checkout based on your location.
Will I receive tracking information?
Yes. Once your order ships, you’ll receive a tracking email.
What is your return policy?
Returns are accepted within 14 days of delivery on unworn, unwashed items in original condition. Customers are responsible for return shipping costs unless the item arrives damaged or incorrect. Please visit our Returns & Refund Policy page for full details.
Can I cancel my preorder?
Preorders may only be canceled before fulfillment begins. Once your order has entered fulfillment or shipping preparation, cancellations may not be possible. However, once you receive your order if you are not happy you have 30 days to return for a full refund.
How do I choose my size?
Please refer to our Size Guide located on each product page. If you are between sizes, we recommend sizing up for a more relaxed fit.
How should I wash my pajamas?
To keep your supercool pajamas soft and breathable: Machine wash cold on a gentle cycle Wash with similar colours Tumble dry low or hang dry Avoid high heat.
Are the colours exactly the same in person?
We do our best to display product colours accurately. However, colours may vary slightly depending on: screen settings, lighting, and production batches.
How can I contact supercool?
For customer support, please contact: support@supercoolpjs.com We aim to respond within 1–3 business days.